At Sonar Bangla Hotel, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect two types of information from visitors to our website:
- Personal Information: When you make a booking or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment information.
- Non-Personal Information: We may automatically collect certain data when you visit our website, including your IP address, browser type, device type, operating system, and browsing behavior on the site. This helps us improve your experience and optimize our content.
2. How We Use Your Information
We may use the information we collect to:
- Process bookings and reservations.
- Provide customer service and respond to inquiries.
- Improve and personalize the website experience.
- Send promotional offers, newsletters, or updates about our services (you can opt-out at any time).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With third-party service providers who assist with booking management, payment processing, and customer service.
- When required by law or to protect the safety and rights of Sonar Bangla Hotel or its users.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track site usage and provide relevant content. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [Email Address].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.